SL SilverLearnLib

Privacy Policy

Last updated:

SilverLearnLib ("SilverLearnLib", "we", "us", or "our") respects your privacy. This policy explains the information we collect, how we use it, and the choices you have.

1. Information We Collect

  • Account details such as name, email address, preferred language, and time zone.
  • Learning activity including courses viewed, progress markers, and mentor feedback.
  • Support messages when you contact us via forms, email, or helpline.
  • Technical data like device type, browser, and approximate location derived from IP address.

2. How We Use Information

We use the collected information to:

  • Deliver personalized lessons, reminders, and accessibility options.
  • Connect learners with compatible mentors and volunteer groups.
  • Improve SilverLearnLib by analyzing anonymized engagement trends.
  • Communicate updates, security alerts, and community highlights.

3. Sharing & Disclosure

We do not sell or rent your personal information. We may share data with trusted partners who help deliver the Services (such as video meeting providers), always under strict privacy agreements. Information may also be shared to comply with legal obligations or respond to lawful requests.

4. Your Choices

  • Update your profile or communication preferences within your account settings.
  • Request access, correction, or deletion of your personal data by emailing j4682799@gmail.com.
  • Opt out of newsletters by using the "unsubscribe" link in our emails.

5. Security

We use encryption, secure hosting, and regular audits to protect information. While we strive for strong safeguards, no system is completely secure. Please use caution when sharing personal details online.

6. International Learners

SilverLearnLib serves learners worldwide. Depending on your location, your information may be processed in countries with different data protection laws. We implement measures to ensure adequate protection consistent with applicable regulations.

7. Contact Us

For privacy questions or concerns, reach us at j4682799@gmail.com or through the contact form. We aim to respond within three business days.